On the schedule issued when I booked this cruise it said these 2 ports were tender ports, meaning that the ship would not tie up against a dock but would moor at anchor nearby and passengers would travel from the ship to shore in tenders (life boats built for the purpose).
It occurs when ports do not the facilities that enable large ships to dock or where there are too many ships in port that day.
When the port is a tender port Jane is not able to go ashore, so we plan it that one of Kim and I goes ashore in the morning and comes back to ship at lunchtime to look after Jane while the other goes ashore for the afternoon.
I must have missed an announcement at some point since booking the cruise, because the day before we arrived in Akureyri I found out that we were docking at both ports! They were not going to be tender ports and we would all be able to go ashore together.
The down side was that I had not bought any tours in advance with taxis adapted for Jane’s wheelchair, but I have done so for each of the two days we are in the capital, Reykjavik, where we are on Saturday and Sunday.
In the event we all walked into the small town on Friday for a few hours and on Saturday Jane and Kim walked into town while I remained on the ship and enjoyed a coffee with Mike and Joanna Harrison, longstanding friends of my sister Liz.
Looks like you are all having a wonderful time.
We went on excursions from Akureyri and Reykjavik, both excursions were excellent so hope yours will be too..